Enroll a Smartphone

Before Enrolling Your Smartphone

  • Have your charged smartphone with you.

  • Have access to a desktop or laptop computer with an internet connection.

  • icon-computer The enrollment process starts from your laptop or desktop computer.

  • icon-tablet A few steps in, you will switch to using your smartphone to scan a QR code.

  • You can enroll more than one device in the enrollment session.

Enroll a Smartphone at mycalnet.berkeley.edu

Enroll a Smartphone: 

        Duo Device Management Portal

Using 2-Step on your Smartphone

        2-Step with a Duo Push Notification
        2-Step with Duo Mobile Passcodes
  1. Use your CalNet ID and passphrase to log in to https://mycalnet.berkeley.edu/account-manager/
  2. Click on Manage 2-Step Verification in the left hand menu
  3. Click on DUO Device manager
  4. Log in to the DUO Device manager
  5. You will be prompted to log in with your CalNet ID and passphrase, again, and to complete a 2-Step.
  6. Once authenticated, you will land in the Duo Device Management Portal. Your existing devices (if any) will be listed. Select Add a New Device 
  7. Select Duo Mobile
  8. Enter your device’s phone number including area code. Example: (201) 555-5555.
  9. Select Add Phone Number
  10. Verify that your number is correct and select Yes, it’s correct
  11. You may be asked to confirm ownership of your phone number. If so, select Send me a passcode. You will receive a text with a 6-digit passcode that you will enter in the box to verify your device
  12. From your smartphone: Download the Duo Mobile AppTo locate the app, follow the links on the Duo website or, depending on your type of phone, go to the Apple Store, Google Play Store or Windows Store. 
    1. Search for the free “Duo Mobile" app and download it.
    2. Open the Duo Mobile app. Click Allow for “Duo Mobile” Would Like to Send You Notifications" (this is required for Duo Push to work)
    3. Click Add Account
    4. Click OK to let Duo Mobile access your camera, which will be used for scanning the barcode
  13. On your computer, click Next
  14. Point your smartphone’s camera at the QR barcode on your computer screen to scan the barcode. (What is a QR barcode? It’s that square with all the squiggles.)
  15. Once you have successfully scanned the QR barcode, a green check mark will pop up on the QR code to confirm that your smartphone device is linked to your account. Click Continue.
  16. You may be prompted to name your account after pressing the green Continue button. We suggest leaving it as CalNet UC Berkeley, or choosing a name that is obvious to you.

Enrollment Completed!

Congratulations! You’ve successfully enrolled your smartphone. Now when you log in to campus systems, you will be prompted for a second-step verification. 


Using a Duo Push to 2-Step 

A "push" is an approval request that you can send to your smartphone or tablet.

1. Log In to CalNet

Log in to your CalNet account with your usual credentials. This is your first-step verification.

Log in to CalNet

2. Receive Push

After entering in your CalNet credentials, the below screen will appear notifying you that a Duo Push has been sent to your registered device. Open the Duo Mobile app to view the notification.

Duo Prompt Screen

Note: If Duo Push is not the default authentication choice that appears once logging into CalNet, you can click on “Other Options'' and select "Duo Push" which will be under the list of your registered devices.

Other Options Screen

3. Approve Push

Approve the login request to complete your login, and you're done!

Approve Duo Log In


Doing the 2-Step with Passcodes from Duo Mobile

Did you know? You can use a passcode from the Duo App to complete the 2-Step on your smartphone from anywhere in the world -- even if you do not have a wifi or cellular connection!

On your phone, go to Duo Mobile. Tap the entry that says "CalNet - UC Berkeley" to view a passcode. 

Duo in App Passcodes

1. Log In to CalNet

Log in to your CalNet account with your usual credentials. This is your first-step verification.

Log in to CalNet

2. Enter a Passcode

When you are prompted to do a 2-Step, Duo Mobile Passcode will show up if it is the default 2-Step choice. If it is not the default when prompted to enter your credentials, select Other options. 

Note: Passcodes are single-use only; you must enter a new passcode each time you verify. Duo deactivates any old, unused passcodes once you request new ones. 

Passcodes can be generated from the Duo Mobile app or taken from your most recently saved batch of requested passwords from CalNet Account Manager. (See Requesting Passcodes for instructions on how to get one or more passcodes.)

Other Options Screen - passcode

Enter Duo Passcode