New Multi-Factor Authentication Enhancements

January 17, 2025

In UC’s ongoing commitment to safeguarding and protecting your data, UC Berkeley is introducing enhanced security verification for accessing UCPath. The changes will take effect by March 31, 2025.

What to Know

Employees currently using SMS (text messages), simple hardware tokens, or an outdated Duo Mobile App, will need to move to a stronger authentication method to access UCPath starting February 28, 2025.

What to Do

Take action now to avoid interruption: 

  • If you do not have the Duo Mobile App, install it on your smartphone through the App Store.

  • If you use the Duo Mobile App for CalNet 2-Step, update it to the latest version to support Verified Duo Push. 

  • Download your Duo Bypass Codes to use if you cannot use Verified Duo Push.

How to Use Verified Duo Push

1. Log in to UCPath using your CalNet ID and Passphrase

2. Click Sign In

image of CAS page showing CalNet ID and passphrase have been entered

3. Request a Duo Push as your second factor authentication.

4. A 4-digit code will appear on the login screen:

image of a DUO page showing a 4-number code

4. Open the Duo Mobile Application on your mobile device

Image of Duo Mobile application showing text box to enter 4-digit code

5. Enter the 4-digit verification code from the login screen

Iage showing 4-digit code being entered into the Duo app's text box

6. Click Verify

7. Once the verification is complete, an “Approved” message will display, and you will be logged into UCPath

Image of green Duo screen showing "approved" message

If you have additional questions about logging into UCPath or Verified Duo Push, pleaseemail CalNetorcreate an incident report in ServiceNow

We appreciate your attention and cooperation in supporting UC systemwide initiatives to protect our digital identities better. Thank you for helping us maintain a safe and secure digital environment.

These changes are part of the Information Security Investment Plan (ISIP). Learn more about the plan, including scope, goals, and timeline, on the ISIP website